The optimal design of service level agreement in IAAS based on BDIM

Xiaochen Liu; Zhiqiang Zhan

doi:10.1117/12.2001754

14 March 2013 The optimal design of service level agreement in IAAS based on BDIM

Xiaochen Liu, Zhiqiang Zhan

Proceedings Volume 8768, International Conference on Graphic and Image Processing (ICGIP 2012); 87682L (2013) https://doi.org/10.1117/12.2001754
Event: 2012 International Conference on Graphic and Image Processing, 2012, Singapore, Singapore

Abstract

Cloud Computing has become more and more prevalent over the past few years, and we have seen the importance of Infrastructure-as-a-service (IaaS). This kind of service enables scaling of bandwidth, memory, computing power and storage. But the SLA in IaaS also faces complexity and variety. Users also consider the business of the service. To meet the most users requirements, a methodology for designing optimal SLA in IaaS from the business perspectives is proposed. This method is different from the conventional SLA design method, It not only focuses on service provider perspective, also from the customer to carry on the design. This methodology better captures the linkage between service provider and service client by considering minimizing the business loss originated from performance degradation and IT infrastructure failures and maximizing profits for service provider and clients. An optimal design in an IaaS model is provided and an example are analyzed to show this approach obtain higher profit.

Citation Download Citation

Xiaochen Liu and Zhiqiang Zhan "The optimal design of service level agreement in IAAS based on BDIM", Proc. SPIE 8768, International Conference on Graphic and Image Processing (ICGIP 2012), 87682L (14 March 2013); https://doi.org/10.1117/12.2001754

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